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Product Management

9 articles about product management

Ideas Are Cheap: The Story of the Charger Reliability Index We Didn't Ship

10/18/2025Product Management

Two years ago, our Data Analyst had a brilliant idea for a Charger Reliability Index. We didn't build it. Now our competitors are launching theirs. Ideas are worthless. Execution is everything.

It Is Only Prioritization When It Hurts

1/18/2023Product Management

A poster from Facebook's Analog Research Laboratory captured the painful truth about product management: if choosing what to build doesn't hurt, you're not actually prioritizing.

The Free Ice Cream Problem: Why Users Say Yes to Everything

1/19/2022Product Management

Ask users if they want a feature and they'll say yes. That 'yeah, sure' is not validation—it's the sound of someone agreeing to free ice cream they don't actually want.

Skating to Where the Puck Is Going: A Lesson in User-Centered Design

12/12/2019Product Management

What happens when your current users can't envision the future you're building for? A story about fast charging icons, Nissan Leafs, and the limits of user feedback.

The Agency Paradox: When Speed and Budget Collide

11/12/2019Product Management

Bringing in outside help can accelerate your timeline—but it also adds pressure that can compromise the very design process you're trying to execute well.

The A/B Testing Trap: How Data Can Lead You Astray

2/13/2019Product Management

A/B testing is one of the most powerful tools in product management. It's also one of the most dangerous. Here's how statistically significant results can lead to strategically terrible decisions.

Measuring Success When You Don't Control Acquisition

11/11/2018Product Management

When millions of users arrive at your site because it's their default homepage, traditional growth metrics are meaningless. Here's what actually mattered on AT&T's start.att.net portal.

Why Every Product Designer Should Build a Finance Page

7/17/2018Product Management

Finance pages are where data visualization, UX complexity, and trust intersect. They're also the original dashboard—and building them will make you better at everything else.

The Exit Modal: When Your Last Impression Is Your Worst Impression

6/6/2018Product Management

Playing a video ad when users try to leave your site makes money. It also makes users hate you. Welcome to the real job of product management.